Reference

Understand Your Rights on uc1000

Our legal terms set out how your account, data, and activity on uc1000 are handled — written plainly so you know exactly where you stand. Access depends on local law and is available only where permitted in your region.

Account TermsData & PrivacyEligible RegionsContact RightsCookie Policy
uc1000 Understand Your Rights on uc1000
REACH OUR TEAM

Contact Us About Legal Matters

Live Chat Reach our account support team directly through live chat on the site. Available around the clock for questions about your account terms, data requests, or access issues.
Email Support Send a written request to our support address for formal legal queries, data access requests, or account closure. We respond to all written requests within a reasonable timeframe.
Account Help Centre Our help centre covers common legal questions — from how we handle your wallet data to what happens when you request account changes or deletion.
HOW WE HANDLE IT

Data, Cookies, and Account Security

Your Data

We collect only what is needed to run your account — name, contact details, and payment method identifiers like your linked DANA or OVO wallet. No data is sold to third parties.

Cookies

We use cookies to keep your session active across devices and to remember your account preferences. You can manage cookie settings from your browser at any time without losing your account.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you notice unusual activity, contact our live chat team immediately to freeze access.

Request Changes

To update, correct, or request deletion of your personal data, send a written request via email support. We will confirm receipt and process your request in line with applicable data rules.

Legal Questions We Hear Most

We collect your name, contact details, and the identifiers tied to your chosen payment method — such as your DANA, OVO, or GoPay wallet. We do not collect more than what is needed to operate your account.

Yes. Send a written data-access request to our email support channel. We will confirm receipt and provide your data summary within a reasonable period, in line with applicable data rules.

Contact us via email support with a written deletion request. Once verified, we will close your account and remove or anonymise your personal data, except where retention is required by law.

Access depends on local law and is available only where permitted. Players in Bandung and other parts of Indonesia should check whether online account activity is allowed under their local regulations before registering.

We notify you via your registered contact before any material change takes effect. Continuing to use your account after that date means you accept the updated terms.

Start with our live chat team for fast resolution. For formal disputes involving account data or a GoPay, OVO, or DANA transaction, submit a written request via email so we have a record to work from.